Market Manager, Chile

About the Company:

Worldcoin is building the world’s largest identity and financial network. Currently in beta, the protocol will ultimately serve as a public utility, owned by everyone. It is built on three fundamental products - a privacy-preserving identity system, a token offering utility and future governance; and an app that enables payment and transfers of both digital and traditional currencies. Contributors to the Worldcoin ecosystem are united by their commitment to providing universal access to the global economy to every person on the planet, regardless of country or background.

The Worldcoin Foundation is the Worldcoin protocol’s steward, supporting and growing the Worldcoin community to become fully decentralized and self-sufficient.

Tools for Humanity is a global hardware and software development company built to ensure a more just and accessible economic system. It is currently building tools and helping to support the Worldcoin project in addition to operating the World App.

Location: Chile

About the Team:

The Growth team is responsible for overseeing the launch strategy and deployment of Worldcoin in different markets. The Growth team also serves as the primary point of contact for local Operators, running Operator recruitment and selection, supporting Operators, and ensuring optimal performance. Overall, the Growth team is on the frontlines of Worldcoin’s ambitious mission of global, inclusive, and rapid distribution of the Worldcoin token.

The Growth team is broken up into two sub-teams: (1) Expansion Operations team and (2) Growth Operations. Both teams provide input into the growth strategy. Once a new market is selected, the Expansion Operations team focuses on entering that market, from recruiting Orb Operators to running local marketing initiatives. Then the Growth Operations team steps in, focusing on scaling within the new market by generating inbound and outbound initiatives to drive user adoption and improve Orb efficiency.

About the Opportunity:

We are looking for experienced, highly motivated individuals based in Chile to drive user adoption as part of the Growth Operations team. Market Managers coordinate and support a network of local Orb Operators and, ultimately, oversee the design and implementation of growth strategy and operations within their respective region.

Key Responsibilities:

• Build. Build and maintain relationships with Orb Operators across your region. Provide motivation, advice, and support to the Operators in order to ensure optimal performance and hit regional growth goals.  
• Strategize. Design and execute local growth strategy by analyzing internal data and market insights and leveraging local opportunities. Conduct market research and run data analysis to inform decision making.
• Strengthen. Continuously strive to improve Operator operations by strengthening internal processes and logistics, while providing feedback to relevant teams.
• Collaborate. Work cross-functionally with many teams, including Product and Economics, to ensure that Operators are incentivized properly and users stay engaged and contribute to further growth.

About You:

• You have 4+ years of relevant experience. You have succeeded in high-performance operations, business development, or sales roles in Chile before.
• You’re scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
• You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
• You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with local Orb Operators in Chile. You know that no two people are the same and are able to mediate and resolve conflicts.
• You’re innovative. You love coming up with solutions to unconventional problems and taking action. 
• You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations.
• You’re based in Chile, and are ready to travel. You have extensive experience living and working in Chile, but are also able to spend 50-75% of your time on the road to drive growth in your region.

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